Terms of Use

Last updated: 15 October 2026

These terms apply when you book sessions with Healthy Paradise Sdn Bhd, including through our WhatsApp booking assistant and this website.

1. Bookings

• Bookings depend on availability and are confirmed on WhatsApp.
• Please arrive on time. If you are late, your session may be shortened so the next customer is not delayed.

2. Cancelling and rescheduling

• You can cancel or change a booking on WhatsApp up to 24 hours before it starts.
• If you miss a session without cancelling, it counts as a used session from your package.

3. Packages and payment

• A package gives a set number of sessions. Any expiry date is shown on your registration form.
• A shared package can be used only by the people named on it.
• Payments are due on the dates agreed at registration. Late payments may pause bookings until the balance is settled.
• Refunds: [your refund policy]

4. Your health

Our therapies support general wellbeing. They are not medical treatment and do not replace advice from a doctor. Tell us about any health condition, pregnancy, heart condition or implanted device before your session. We may decline or stop a session if it does not appear safe for you.

5. Your responsibilities

Please give us accurate details and tell us if your phone number or health changes.

6. Liability

To the extent the law allows, we are not liable for loss caused by information you did not tell us, or by events outside our control. Nothing in these terms limits your rights under the Consumer Protection Act 1999.

7. Changes and governing law

We may update these terms and will change the date at the top when we do. These terms are governed by the laws of Malaysia. If the English and Bahasa Melayu versions differ, the English version applies.

8. Contact

• Healthy Paradise Sdn Bhd
• Address: D-17-G Jalan Multimedia 7/AJ, Citypark I-City, 40000 Shah Alam
• Phone / WhatsApp: +60 11-5110 2870
• Email: admin@hpwellness.center